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TTC Mobile App

Role

UI/UX Designer

Date

June, 2018

Platform

App

Team

Individual

BACKGROUND

At present, If you buy a TTC ticket in cash. There is always an issue of change amount if you don't have exact fare with you. This causes a friction between the TTC staff and the riders, resulting in loss of time and money for both TTC & riders.

PROBLEM

How can we solve the problem of change amount if riders don't have exact cash. 

PROPOSED SOLUTION

Printing the balance amount on the ticket in the form of scannable bar code. This code can be scanned to deposit money to their bank account by using a TTC mobile App or alternatively people can take the ticket to any station and get it scanned and receive their amount in cash.

HOW DOES THIS SOLUTION WORK?

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1. To buy ticket Just hand your dollar bill to TTC driver

2. Driver will print your balance amount in the form of a code at the bottom of your transfer ticket.

3. Now you can redeem that code at any major station or you can go to TTC App and redeem that code by typing it in or by scanning the barcode. Your money can now be transferred to either a bank A/C or a Presto A/C.

WHOM DOES IT HELP?

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Input Methods

Speeding up the input method by accessing device's camera to scan code.

 

Also keeping an alternative for users who are more comfortable with typing. 

Balance Transfer

Providing users one tap option to transfer balance to either their Bank A/C or Presto A/C

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User Flow:

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Wireframes:

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Sign up to create an account

Fill details to create account by email ID

Verify Account By email OTP

Link bank account later

Retrieve balance by typing 12 digit code

Check account balance

Sign Out

Happy Path :

Objective: Retrieve your balance amount by using the code written below your TTC ticket thru TTC App.

Demo

(Click on Play Button to view demo)